Shipping Policy — Misty Shades

Effective Date: 06 October 2026

At Misty Shades, we are committed to providing a smooth and reliable delivery experience for our customers. Every fragrance product is carefully packed to ensure it reaches you safely while maintaining its premium quality.

Please read our Shipping Policy to understand our delivery process.

1. Order Processing Time

Once your order is successfully placed:

  • Orders are carefully verified, packed, and prepared for shipment.
  • Processing usually takes 1–3 business days.
  • Orders are not processed on public holidays or non-working days.

You will receive order confirmation and shipping updates through your registered contact details.

2. Delivery Time

Estimated delivery timelines:

Within India:

  • Metro cities: 3–7 business days
  • Other locations: 5–10 business days

Delivery times may vary depending on:

  • Customer location
  • Courier service availability
  • Weather conditions
  • Public holidays
  • Unforeseen circumstances

Misty Shades will make every effort to deliver your order within the estimated timeframe.

3. Shipping Charges

Shipping charges may vary depending on:

  • Order value
  • Delivery location
  • Shipping method selected

Any applicable shipping charges will be displayed during the checkout process before completing your purchase.

4. Order Tracking

Once your order has been shipped:

  • A tracking number may be provided through email, SMS, or WhatsApp.
  • Customers can use the tracking details to check delivery updates.

If you experience any tracking issues, please contact our customer support team.

5. Packaging & Product Safety

At Misty Shades, we take special care while packaging fragrances.

Our products are:

✓ Securely packed to prevent damage
✓ Protected against leakage during transportation
✓ Prepared with premium packaging standards

However, customers should inspect packages upon delivery.

6. Delivery Issues

If your order is:

  • Damaged during delivery
  • Missing items
  • Incorrect product received

Please contact us within 48 hours of delivery with:

  • Order number
  • Customer name
  • Photos/videos of the package and product
  • Description of the issue

Our team will review and assist you with the best possible solution.

7. Incorrect Shipping Information

Customers are responsible for providing accurate delivery information.

Misty Shades is not responsible for delays or failed deliveries caused by:

  • Incorrect address
  • Incorrect phone number
  • Customer unavailability
  • Failure to receive the package

Additional shipping charges may apply for re-delivery.

8. International Shipping

Currently, Misty Shades focuses on domestic deliveries within India.

International shipping availability may vary and will depend on product regulations, courier availability, and destination country requirements.

9. Delayed Deliveries

While we work with trusted delivery partners, some delays may occur due to circumstances beyond our control.

Misty Shades is not responsible for delays caused by:

  • Courier partners
  • Natural disasters
  • Government restrictions
  • Transportation issues

We will continue to assist customers in tracking and resolving delivery concerns.

10. Contact Us

For any shipping-related questions, please contact:

Misty Shades

📍 Address:
C68 Purusharth Nagar C,
Jagatpura, Jaipur, Rajasthan – 302017, India

📞 Phone:
7425802123

💬 Business WhatsApp:
7425802123

📧 Email:
mistyshadesfragrance@gmail.com